Web governance for good (and hello)
I’m excited to be doing my first book, “Managing Chaos,” with Rosenfeld Media. In my over 15 years of working on web governance issues with organizations, I’ve seen plenty of UX practitioners spit into...
View ArticleWriting About Web Policy & Standards
I’ve just about put to bed the web policy and standards chapters for “Managing Chaos.” A few insights that solidified while writing: Web managers (that is the “head” web person in the organization)...
View Article3 Things I Didn’t Know about Digital Governance
Now that Managing Chaos is close to going to the printer, I’m getting a bit philosophical about the book-writing process. Yes, writing a book took longer than expected and involved long nights, coffee,...
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Pre-order Lisa Welchman’s “Managing Chaos” at 30% off
Struggling with digital governance? Then we’ve got some great news for you: we just sent Lisa Welchman’s Managing Chaos: Digital Governance by Design to the printer. That means you can pre-order it...
View ArticleManaging Chaos Ships; I Hope You Like It
I’m very glad that Managing Chaos is finally shipping. This milestone represents a big personal accomplishment for me and that feels good—but my biggest hope is that those who work in a hands-on and...
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